Olivia Shifflett

Earned a Bachelor’s degree in Communications from The University of Texas Rio Grande Valley. Developed strong skills in writing, client outreach, and event coordination through coursework and hands-on projects. Gained experience managing social media, supporting community initiatives, and collaborating in team settings.”

• Enhanced record-keeping accuracy by diligently reviewing, proofreading, and correcting court documents and legal forms.
• Assisted customers with completing forms, ensuring accuracy and clarity.
• Responded to inquiries with professionalism, improving client satisfaction.
• Handled payments (cash, checks, money orders) with accuracy and efficiency.
• Maintained confidentiality while processing sensitive documentation.
• Ensured timely and organized completion of transactions.
• Safeguarded sensitive legal materials with strict adherence to security protocols when handling
confidential files or data storage devices.
•Reduced procedural errors through thorough knowledge of applicable laws, rules, regulations, policies governing district courts operations.

• Delivered top-tier customer service in multiple roles within a fast-paced restaurant.
• Handled high-pressure situations with composure, maintaining excellent service standards even
during busy shifts.
•Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service