Michael Meisel

I am a solutions-driven executive and dynamic change agent with 25+ years of experience driving operational excellence, ensuring regulatory compliance, and exceeding profitability goals for leading organizations in consumer collections and financial services. Throughout my career, I have successfully built operational infrastructures that systematize processes, eliminate redundancies, and deliver multimillion-dollar cost savings, while continuously optimizing performance.

Key Career Achievements:
• Increased collection recoveries from 85% to 94% in under one year through advanced analytics and optimized contact strategies.
• Scaled teams from 24 to 110 members, both onshore and offshore, supporting the rapid 400% growth of a national debt relief company within 30 months.
• Managed a $15 million budget and reduced abandoned calls by 70%, improving resource allocation and staff scheduling.
• Spearheaded the development of SOPs for collections and evictions, improving team performance and compliance.
• Reduced open eviction cases by 40% and new filings by 33% through improved oversight and training.
• Developed customer-centric strategies that aligned payment schedules with client income cycles, boosting compliance and satisfaction.

As a visionary leader and exceptional mentor, I combine business acumen with innate leadership abilities to recruit, build, and retain top-performing teams. My ability to orchestrate multiple projects with competing priorities in high-stress, deadline-driven environments has been key to my success.

I am passionate about delivering transformative results by creating efficient processes, enhancing team performance, and ensuring compliance across diverse operations. I am always eager to take on new challenges where I can leverage my expertise to drive growth, efficiency, and client satisfaction.

NY Notary Public - NSA - NNA Certified