
- Landisville, Pennsylvania
- June 25, 2025
Experience
Customer Service & Sales Support Specialist, Jan. 2015 – Present
• Customer Service Liaison – Point of contact between all clients and internal staff. Maintain ongoing relationships with existing clients and provide an exemplary onboarding experience to new clients. Develop lines of communication to discuss business opportunities. Discuss all services and products with existing clients to fulfill all of their business needs.
• Litigation Support – Data entry for all client files. Document review and file management - live case work, document transfer and electronic court filings, file & document reproduction, load file preparation, indexing, bookmarking & coding, document unitization, closing binders & eFiles, exhibit display and evidence collection.
• Legal Courier – PUC licensed and bonded legal courier for all court filings, serving subpoenas and legal document deliveries.
• Licensed Notary Public
• Document Production - Litigation project blowbacks with document unitization, legal briefs, reproduced records, medical records, transcripts, and case files.
• Media Conversion – Data to CD, DVD & flash drive, X-Ray images to poster print & digital format, video format conversion & editing, VHS to DVD transferring.
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