Morgan McIver

• Worked closely with other team members and articulated thoughts to store management
team.
• Delivered efficient and effective service to customers consistently exceeding expectations
while promoting products and services that align with their needs.
• Received, sorted, and distributed mail to designated mailboxes; process outgoing
packages by organizing, utilizing shipment manifesting software, and generating
appropriate labels.
• Executed end-of-day responsibilities, including the accurate reconciliation of cash,
checks, money orders, credit cards, and all other transactions, in strict compliance with
company policies and procedures.
• Skilled in managing domestic and international shipping, ensured timely accurate
delivery of items.
• Responsible for merchandising products, monitoring inventory and kept the store looking
its best.
• Answered phones calls related to shipments, delivery tracking, and printing services.
• Offered knowledgeable guidance to customers on a variety of available business support
solutions.
• Kept track of office supplies and ordering replacements as needed.
• Notarized court and official government documents necessary for clients