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  • Salisbury, North Carolina
  • September 17, 2025

Certified Loan Signing Agent, registered with the National Notary Association (NNA), licensed and insured. My services include loan signings and general notary work, including (power of attorney, healthcare directives, affidavits, car titles, child custody agreements and more).  Though newly established in the notarial field, I bring over two decades of experience as a licensed insurance adjuster, where I specialized in claims resolution, compliance, and client advocacy. My extensive background in documentation review, risk management, and clear communication ensures every signing is handled with accuracy and integrity.

E-mail
troxlerm2@stylusmnsllc.com
Phone Number
704-762-1883

Experience

Owner @ Stylus Mobile Notary Service LLC
Nov 2022 — Current

Notary Signing Agent

Notary Signing Agent
Guide clients through complex legal and financial documentation with clarity and professionalism, ensuring full compliance with North Carolina notarial laws. Build trusted relationships with attorneys, title companies, and individuals by consistently meeting deadlines and delivering responsive, inclusive service. Maintain meticulous records and uphold confidentiality standards, fostering long-term client trust and repeat business.

Insurance Professional @ Allstate Insurance Company
Sep 1996 — Apr 2025

Progressed through several roles that deepened my expertise in coverage analysis, claims resolution, and client service. As a Coverage Analyst III, led investigations into auto coverage errors and omissions, improving case closure speed by 15% and raising team quality metrics from 94% to 98%. Applied multi-state policy knowledge and mentored new adjusters to strengthen team performance. In earlier roles, I resolved complex claims efficiently—reducing outstanding tasks by 25%—and consistently maintained a 99% accuracy rate in liability determinations. I also upheld a customer satisfaction rate above 95% by managing high-volume client interactions with empathy and precision. My foundation in compliance and regulatory alignment began as a Senior Client Information Professional, where I processed applications with zero errors. Across all positions, I’ve combined strategic thinking with a client-first mindset to deliver results and build trust.

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