Jalisa Smith

Jalisa Smith

Troy, Michigan
📞 (734) 239-3310
✉️ futuredrsmith2026@yahoo.com

PROFESSIONAL SUMMARY

Detail-oriented administrative and financial professional with experience in medical billing, insurance processing, tax preparation, notarial services, and government clerical operations. Proven ability to manage sensitive documentation, ensure compliance, supervise teams, and provide accurate, client-focused services across healthcare, financial, and public sectors.

CORE BUSINESS & ADMIN SKILLS

• Medical Billing & Administration
• Insurance Claims & Revenue Cycle
• Certified Tax Preparation
• Notary Public & Loan Signing
• Clerical & Office Administration
• Compliance & Documentation
• Client Relations
• Team Supervision
• Confidential Records Management
• Microsoft Office & Office Systems

PROFESSIONAL EXPERIENCE

Oakland Physical Therapy & Hand Rehab – MI
Medical Biller & Administrator
01/2017 – 11/2017

• Processed and submitted insurance claims for multiple payers
• Managed denied and rejected claims to maximize reimbursement
• Communicated with insurance carriers regarding payment resolution
• Prepared business correspondence and internal documentation
• Supervised a billing department of 10 employees
• Maintained HIPAA-compliant patient records

Department of Elections – Michigan
Clerk
11/2010 – Present

• Performed clerical and administrative duties
• Processed official cases and election documentation
• Ensured accuracy and completion of legally required paperwork
• Directed and supported poll workers

Oak Park Alternative Education Center – MI
Educational Support Staff
01/2018 – 07/2024

• Maintained student records and administrative documentation
• Communicated professionally with parents and staff
• Proctored standardized testing

PROFESSIONAL SERVICES

Notary Public | Notary Loan Signing Agent

• Conduct notarizations for legal, financial, and real estate documents
• Perform loan signings ensuring compliance and confidentiality
• Verify signer identity and maintain accurate notarial records

Certified Tax Preparer

• Prepare individual and small business tax returns
• Ensure compliance with federal and state tax regulations
• Maintain confidential financial records

EDUCATION & CERTIFICATIONS

• Certified Medical Billing & Coding Specialist
• NCCCT Certification – Medical Billing, Administration & Coding
• Notary Public
• Notary Loan Signing Agent
• Certified Tax Preparer