lovelie normil

Lovelie Normil

■ 561-618-9497 | ■ Boynton Beach, FL

Objective

Dedicated and motivated professional with strong leadership and customer service skills. Experienced

in both front-of-house and back-of-house operations, including training, supervising, and managing

teams in fast-paced environments. Seeking opportunities to apply leadership, problem-solving, and

organizational skills while continuing to grow in management and customer service roles.

Work Experience

Kitchen Manager

Chipotle Mexican Grill – Delray Beach, FL

March 2024 – Present

• Train and support new hires to ensure smooth onboarding and strong performance.

• Help lead front-of-house operations, ensuring excellent customer service and cleanliness.

• Communicate effectively with team members to maintain efficiency and a positive work environment.

• Assist in supervising shifts and managing service flow during peak hours.

• Lead BOH/FOH to cook and prep the correct amount of food to meet demand and reduce waste.

Cashier

Wingstop – Wesley Chapel, FL

August 2023 – November 2023

• Handled customer transactions quickly and accurately.

• Delivered friendly and helpful service in a fast-paced environment.

• Maintained cleanliness and organization in the front-of-house area.

• Collaborated with kitchen staff to ensure timely and accurate orders.

Skills

• Leadership & Team Supervision

• Customer Service Excellence

• BOH & FOH Operations Management

• Training & Onboarding

• Time Management & Organization

• Point of Sale (POS) Systems

• Strong Communication & Interpersonal Skills

• Conflict Resolution & Problem Solving

Education

Associate of Science in Pre-Law

(Completed 2-year degree)

Palm Beach State College